FeatureSay × Slack
Bring customer feedback into your team's daily workflow. Real-time notifications, slash commands, and weekly digests — all in Slack.
Feedback that flows into your team's chat
Slack is where your team already works. FeatureSay's Slack integration brings feedback data into the conversation — so decisions happen where the discussions are.
Real-time vote notifications
Get notified when a feature request hits a milestone (50 votes, 100 votes, 500 votes). Know what's trending without opening FeatureSay.
Shipped feature announcements
When you mark a feature as complete, your Slack channel gets the update. Celebrate launches with your team automatically.
Sentiment spike alerts
When negative sentiment spikes on a feature area, Slack gets an alert. Your team can triage before it becomes a churn event.
New feedback summaries
Daily or weekly summaries of new feedback items posted to a channel. Morning standup material, delivered automatically.
Why teams love FeatureSay + Slack
Zero context switching
Your team sees feedback updates, vote milestones, and shipped features without leaving Slack. The information finds them.
Faster response times
When a customer reports a critical issue, your team knows in minutes — not when someone checks the dashboard.
Better alignment
When everyone sees the same feedback data, prioritization debates shrink. The customer's voice is visible to engineering, design, and leadership equally.
How to set up
Connect your workspace
In FeatureSay settings, click 'Connect Slack' and authorize the integration. It takes 30 seconds with OAuth.
Choose your channels
Route different notifications to different channels — feedback alerts to #product, shipped features to #general, digests to #leadership.
Install the slash command
Use /featuresay in any Slack channel to submit feedback directly. Your team can capture input from customer conversations instantly.
Frequently asked questions
Is the Slack integration available on all plans?
The Slack integration is available on Growth and Scale plans. Pro users can try it during the 14-day free trial.
Can I customize which notifications go to which channels?
Yes — configure per-channel notification settings for feedback alerts, shipping announcements, sentiment spikes, and digests.
Does the integration work with Slack Connect (shared channels)?
Yes, FeatureSay's Slack integration works with Slack Connect, allowing notifications in channels shared with external partners or clients.
Ready to connect Slack?
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