FeatureSay × Jira
Bridge the gap between customer feedback and your development workflow. Link FeatureSay requests to Jira issues and track progress from 'asked for' to 'shipped.'
From customer request to development ticket
The most common gap in product organizations: customer feedback lives in one tool, development work in another. FeatureSay's Jira integration bridges that gap.
Create Jira issues from feedback
Turn any feature request into a Jira ticket with one click. The issue includes the feedback link and vote count automatically.
Two-way status sync
When a Jira ticket moves to Done, FeatureSay can auto-update the feature status and notify customers who voted for it.
Embedded feedback context
Jira issues include a link back to the original FeatureSay request — developers can see the customer discussion and sentiment.
Sprint visibility
See which Jira sprints your top-voted features are in. Your roadmap becomes traceable all the way through to shipped code.
Why teams love FeatureSay + Jira
Engineering sees the 'why'
Developers can see customer feedback, vote counts, and sentiment directly from Jira issues. They understand the customer need behind every ticket.
PMs track delivery
Product managers can see which feature requests are in active development without asking engineers for status updates.
Closed-loop at scale
When features ship, FeatureSay automatically notifies customers — whether the work was tracked in FeatureSay or Jira.
How to set up
Connect your Jira instance
In FeatureSay integrations settings, authenticate with Jira Cloud or Jira Server. API token or OAuth supported.
Map your project and issue types
Choose which Jira project new issues should be created in. Map FeatureSay feature types to Jira issue types (Story, Task, Bug).
Enable two-way sync
Configure status mappings so Jira ticket transitions update FeatureSay statuses. Test with a sample feature to confirm the flow.
Frequently asked questions
Does this work with Jira Cloud and Jira Server?
Yes. FeatureSay supports both Jira Cloud (OAuth) and Jira Server/Data Center (API token authentication).
Can I link multiple Jira projects?
Yes, you can map different FeatureSay workspaces or feature types to different Jira projects for maximum flexibility.
Ready to connect Jira?
FeatureSay integrates with your entire stack. Start free and connect Jira in minutes.
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